Store information
No Refund Policy
NO REFUND POLICY
All sales made by [kira] are final. Due to the custom-made and personalized nature of our products, we do not offer refunds, returns, or exchanges once an order has been confirmed and production has begun.
ELIGIBILITY FOR REFUND
A refund may only be considered in the following circumstances: - The product received is materially different from what was ordered - The product is defective or damaged upon arrival - The product was not delivered within the guaranteed timeframe (if applicable)
HOW TO REQUEST A REFUND
If you believe you are eligible for a refund under the above conditions, please contact us within 7 days of receiving your order at [kirakwt.com]. Include your order number, a description of the issue, and photographic evidence where applicable.
REFUND PROCESSING
Approved refunds will be processed within 14 business days to the original payment method. Shipping fees are non-refundable.
NON-REFUNDABLE ITEMS
The following items are not eligible for refunds: - Custom-made or personalized products (unless defective) - Products that have been used, washed, or altered after delivery - Gift cards or digital products - Items purchased during sales or promotions (unless defective)
EXCHANGES
We do not offer exchanges on custom-made products. Please review your order carefully before confirming.
CONTACT
For any questions about this policy, please contact us at [kirakwt.com].

